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Optum Home Solutions delivered as promised. Beautiful new shower, completed on schedule and no construction mess.
We were able to get an appointment quickly. The salesman, Ryan, was able to come in the evening, since it was more convenient for us. He explained everything thoroughly and did not pressure us, although we decided to go with Optum’s proposal that night. We loved the communication with the concierge, Myrice. That added touch is a great asset for the company. The timing for the project was as quoted and Optum was able to work with our schedule. Our installer, Doug, was fantastic. He took his time to answer questions and give status updates along the way. He showed great attention to detail and the shower looks better than expected! We can’t say enough about how pleased we are with our shower!
So far I've had a very good experience. The person who.Is ex explaining the program is very knowledgeable and has a good personality, I would recommend this company to anyone
The installers were respectful, courteous and efficient. The work was amazing.
Matthew was great and explaining everything! He was personable and made the process fun!
5 star experience!
First of all Nick, Kirie and Roger were amazing! They were super friendly and courteous. It was like having a group of friends come over and help with my home improvement. Roger and Nick were very informative and thorough. Kirie (I’m probably spelling wrong) was considerate and understanding of our fur babies. They’re an amazing crew! My neighbors have already asked me about my satisfaction and I gave Optum and this crew an outstanding reference!
As a partner of Optum Home Solutions, it's a privilege to witness their unwavering commitment to professionalism in every aspect of their business. Their emphasis on delivering high-quality products, expert installations, and a relentless focus on customer satisfaction is commendable. Optum Home Solutions, as a family-owned business, merges expertise with efficiency, consistently cultivating loyalty and trust among their homeowner customers.
I had a few of my windows replaced and 110% happy with the installation. Roger, Nick, and Curi were great and very proactive about some issues but they resolved it. When taking out my slider Roger pointed out some termite damage, I’m not sure if it’s old or new but glad it was pointed out so my pest control company can check it out. Since I wanted a nice trim around my windows, I bought the trim and they installed it. I’m in the home services business and the install crew can easily make or break customer satisfaction. Roger, Nick, Curi met my expectations and beyond. Thanks Roger, Nick , and Curi it was a blast having you here.
Omg I love these guys. I’ve had all my windows replaced by this company. The service could not have been better. Very quick install and they cleaned up after themselves. Thomas up for Roger, Nick and Curi. Very professional
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